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ABOUT US
WE ARE THE SAVANNA
We bring the taste of South Africa to London.
Here at The Savanna we pride ourselves in stocking all of your favourite goods such as Ouma Rusks, Mrs Ball's Chutney, Simba Chips and Robertson's Spices but to name a few. Every item on our shelves tells a story of home, tradition, and flavour.
Our award-winning Biltong and Droëwors are handcrafted right here in London using genuine South African recipes and spices, giving you the same unmistakable taste you grew up with.
When it comes to the Braai, we don’t compromise. We craft our Boerewors with care, offering bold and traditional flavours such as Farmstyle, Plaaswors, Chakalaka, Garlic, and Venison.
Frequently Asked Questions
You can add a note to your order directly on the cart page before checkout. On desktop, the note box appears at the bottom left of the cart, just below your product list and next to the total payable amount. On mobile, scroll down below your product list to find it. The note box is outlined with a red border, so it’s easy to spot.
All our dry products, including biltong, droëwors, and chilli bites, are vacuum sealed to lock in freshness and preserve quality. When stored unopened in a cool, dry place, they have a shelf life of up to three months from the packing date.
We understand your concern. According to Trading Standards, products with a Best Before date(unlike a Use By or Expiry date) may be sold for up to three months past the BB date, as they remain safe to consume for up to six months. We ensure full transparency by:
- Clearly displaying the BB date next to the product title (e.g. BB: 10/06/2025),
- Stating clearly on the product page that the item is past its BB date, so customers can make an informed choice.
Note: A product reaching its BB date does not guarantee a promotion on said product.
For more information, please read our T & C's.
No. We currently do not ship to Northern Ireland.
Although some customers may have ordered from us in the past, recent changes in shipping costs and regulations mean we now only ship within mainland UK.
Once your order is placed, we require one to two working days for processing and two additional working days for delivery by DHL. If your order contains fresh meat, please note the following:
- Our warehouse team orders your meat directly from our butchery.
- The meat is delivered to us the next day, after which your order is packed and sealed.
- You may receive a “ready for dispatch” notification earlier in the day, but DHL collects parcels late afternoon for next-day delivery.
For more information, please read our Shipping and Delivery notes.
Yes. Please ensure you are:
- Signed into your account, and
- Using the same email address associated with your loyalty account.
This allows our systems to communicate and ensures your loyalty points are awarded correctly. You can view your loyalty points by clicking on the "Savanna Account" button at the bottom left of your screen.
Unfortunately, personal details cannot be changed once an order has been placed. This is due to Shopify’s safety and data-protection procedures.
Please wait until your order has been completed before updating details such as your address, phone number, or email address.
You can add a note to your order directly on the cart page before checkout. On desktop, the note box appears at the bottom left of the cart, just below your product list and next to the total payable amount. On mobile, scroll down below your product list to find it. The note box is outlined with a red border, so it’s easy to spot.
All our dry products, including biltong, droëwors, and chilli bites, are vacuum sealed to lock in freshness and preserve quality. When stored unopened in a cool, dry place, they have a shelf life of up to three months from the packing date.
We understand your concern. According to Trading Standards, products with a Best Before date(unlike a Use By or Expiry date) may be sold for up to three months past the BB date, as they remain safe to consume for up to six months. We ensure full transparency by:
- Clearly displaying the BB date next to the product title (e.g. BB: 10/06/2025),
- Stating clearly on the product page that the item is past its BB date, so customers can make an informed choice.
Note: A product reaching its BB date does not guarantee a promotion on said product.
For more information, please read our T & C's.
No. We currently do not ship to Northern Ireland.
Although some customers may have ordered from us in the past, recent changes in shipping costs and regulations mean we now only ship within mainland UK.
Once your order is placed, we require one to two working days for processing and two additional working days for delivery by DHL. If your order contains fresh meat, please note the following:
- Our warehouse team orders your meat directly from our butchery.
- The meat is delivered to us the next day, after which your order is packed and sealed.
- You may receive a “ready for dispatch” notification earlier in the day, but DHL collects parcels late afternoon for next-day delivery.
For more information, please read our Shipping and Delivery notes.
Yes. Please ensure you are:
- Signed into your account, and
- Using the same email address associated with your loyalty account.
This allows our systems to communicate and ensures your loyalty points are awarded correctly. You can view your loyalty points by clicking on the "Savanna Account" button at the bottom left of your screen.
Unfortunately, personal details cannot be changed once an order has been placed. This is due to Shopify’s safety and data-protection procedures.
Please wait until your order has been completed before updating details such as your address, phone number, or email address.
